Who we are:
Our trading name is “Luna Lotions and Potions” and our website address is: https://lunalotionsandpotions.co.uk.
What personal data we collect and why we collect it:
At Luna Lotions and Potions, we endeavour to protect and keep safe the privacy of our website visitors.
We only use the information that we collect about you lawfully in accordance with the Data Protection Act 1998 and Directive on Privacy and Electronic Communications 2003. We also act in accordance with the General Data Protection Regulation (GDPR) legislation.
Information that we collect from our website visitors:
In order to run and maintain our website efficiently and enable us to give you the best customer service we can, we may collect and process the following data about you:
Information about your use of our site including details of your visits such as pages viewed and the resources that you access. This includes traffic data, location data and other communication data. It may also include nformation provided voluntarily by you. For example, when you register for information, a newsletter or make a purchase from us or that you provide when you communicate with us by any means.
Cookies provide information regarding the computer used by a visitor. This information will not identify you personally; it is statistical data which does not identify any personal details whatsoever. You can change your settings on your computer to decline any cookies if you wish. This can be done within the “settings” section of your computer.
Use of Your Information:
We use the information that we collect from you to provide our services to you. In addition to this we may use the information for one or more of the following purposes:
– To provide information to you that you request from us relating to our products or services.
– We hate spam emails ourselves, so we will only contact you to provide information to you relating to other products that may be of interest to you via a newsletter. This information will only be provided where you have consented to receive such information. You may unsubscribe to this at any time by following the instructions on the newsletter email.
– To inform you of any changes to our website, services or goods and products.
We never give your details to third parties to use your data to enable them to provide you with information regarding unrelated goods or services.
Storing Your Personal Data:
In operating our website it may become necessary to transfer your information to secure storage for legal and financial reasons. By providing your personal data to us, you agree to this transfer, storing and processing. We do our utmost to ensure that all reasonable steps are taken to make sure that your data is stored securely.
Unfortunately, the sending of information via the internet is not totally secure and on occasion, such information can be intercepted. We cannot guarantee the security of data that you choose to send us electronically, sending such information is entirely at your own risk. We do not store credit card details nor do we share customer details with any 3rd parties.
Disclosing Your Information:
– In the event that we sell our business.
– Where we are legally required by law to disclose your personal information.
– To further fraud protection and reduce the risk of fraud.
What rights you have over your data:
In accordance with the Data Protection Act 1998, you have the right to access any information that we hold relating to you. If you have an account on this site or have left reviews, you can request to receive the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for business, financial, legal, or security purposes.
Please do not hesitate to contact us regarding any matter relating to this privacy and cookies policy via email at lunalotions1 [at] gmail.co.uk (please replace ‘at’ with the ‘@’ symbol when writing to us – this has been removed to prevent spam).